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FAQ

Why do I have to use tailscale?

We strive to provide the best price/performance ethereum archive nodes on the market. Using tailscale allows us to focus on just that. Traditional authentication methods via proxies add latency, require DDOS protection and cause additional operational maintenance overhead.

How do I install tailscale?
# on linux
curl -fsSL https://tailscale.com/install.sh | sh

For other operation systems, please refer to tailscale.com/download

Can nodebureau access my device since I have installed tailscale?

No, shared tailscale devices (nodes) are quarantined by default. They can respond to incoming connections from your tailnet, but cannot initiate connections on their own. See also How Sharing Works.

Can I accept the same tailescale shared node invite link multiple times?

Yes, the invite links we provide are multi-use invite links that can be used up to 1,000 times. Unused links expire in 30 days, please contact us if you require a new invite link after this period.

I already use tailscale on a tagged device, can I still use your service?

Yes you can, please reach out to us to get further instructions on how to add a device directly to your tailnet by sharing an authkey with us.

I'm on macOS and in the terminal the tailscale command does not work?

On macOS the tailscale CLI is bundled with the Tailscale app. If you use it frequently it is convenient to add it to your .bashrc or .zshrc:

alias tailscale="/Applications/Tailscale.app/Contents/MacOS/Tailscale"
Are tracing methods supported?

Yes, all methods in the namespaces debug, eth, net, trace, txpoo, web3 and rpc are supported. See APIs for further details.

What do you log?
  • We value your privacy and never intercept or log any of the api calls. Contrary to other node providers, your calls go directly to the reth endpoint and never touch a proxy.
  • We run reth with logging filter info. In order to troubleshoot issues we might have to temporarily enable debug.
On which hardware do the nodes run?

Our server hardware has been carefully selected for the needs of archive nodes:

  • Dedicated TLC NVME SSD
  • High clock speed CPUs
  • ECC memory
Where are the servers located?

All servers are located in Switzerland.

What happens if the 99.9% uptime SLA is breached?

Percentage discounts on the following month are provided according to the following formula:

min((sla_uptime - realized_uptime)*10, 50%)

Example: In the event the realized_uptime within a calendar month was 99.8%, we grant a discount of min((99.9%-99.8%)*10, 50%) = 10%

Do you offer 99.99% uptime SLA?

To qualify for 99.99% uptime SLA, you will need:

  • to be subscribed to two nodes or more.
  • to activate load balancing between those nodes (please reach out to us to enable this feature)
What are the available payment methods?

We support stripe and USDC on ethereum mainnet and base (please reach out to us if you would like to pay via USDC).